Help Center


Shipping & Tracking

Do you ship Internationally?

How much does shipping cost?

How long does shipping take?

How do I check the status of my order?

I ordered two products, but have received only one... what's happening?

When do you send the tracking number?

My tracking link says “no information available”.. what's going on?

Where do you ship from?

Duties and Import Tax


How do I order on your website?

What payment methods are available?

Is your website secure with my personal information?

What currency is displayed on your store?

Refunds, Replacements, Cancellations

What is the refund policy?

My product is damaged. What next?

What is your cancellation policy?


My question is not on this list. How do I get in contact?